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Heather Drayna Cropped

Heather Drayna

Customer Service Manager

West Fargo

Contact Info

Office

701-277-5003

Email

heather.drayna@westernbanks.com

Heather serves as the Customer Service Manager at Western State Bank in West Fargo, ND. She assists customers with processing transactions, identifies customer needs, and delivers an exceptional customer experience.

Heather joined Western in 2019 as a Customer Service Representative. She's originally from Valley City, ND, and currently resides in Fargo. She received her Associate of Applied Science degree in Business Administration from the Minnesota School of Business.

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"I am happy I moved my business checking account and treasury management services to Western over 15 years ago. They save my business money, they provide the treasury services my business needs, and the team provides excellent customer service. I appreciate and value my banking relationship with Western State Bank."

Rob Jordahl, President/Owner of Jordahl Custom Homes, Inc.

"Our family has been banking at Western for three generations now. I’ve been here over 40 years. During that time, a relationship of mutual trust has been built, and I feel very comfortable here at Western. I like the fact that I personally know most everyone. Western has always worked with us as our farm and family have grown."

Terry (James & Jon) Haman, Crary, ND

"I consider our relationship with Western as a real partnership that adds value to our business."

Jim Szymanski, James Associates