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Heather Drayna Cropped

Heather Drayna

Customer Service Manager

West Fargo

Contact Info

Office

701-277-5003

Email

heather.drayna@westernbanks.com

Heather serves as the Customer Service Manager at Western State Bank in West Fargo, ND. She assists customers with processing transactions, identifies customer needs, and delivers an exceptional customer experience.

Heather joined Western in 2019 as a Customer Service Representative. She's originally from Valley City, ND, and currently resides in Fargo. She received her Associate of Applied Science degree in Business Administration from the Minnesota School of Business.

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"I cannot say enough good things about this bank! Everyone inside greets you by name and it’s always such a positive, efficient and professional experience that also feels homey and friendly."

Katie, Scottsdale

"Absolutely love the people and service I receive here. It is the definition of "neighborhood bank". I am always treated well and receive wonderful service.""

M.C., Sun City West

"I wanted to reach out to say thank you. Western has been a very good bank to us and this is just another example of the help you provide!"

Chris and Samantha Bachmeier, Bachmeier Homes