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Heather Drayna Cropped

Heather Drayna

Customer Service Manager

West Fargo

Contact Info

Office

701-277-5003

Heather serves as the Customer Service Manager at Western State Bank in West Fargo, ND. She assists customers with processing transactions, identifies customer needs, and delivers an exceptional customer experience.

Heather joined Western in 2019 as a Customer Service Representative. She's originally from Valley City, ND, and currently resides in Fargo. She received her Associate of Applied Science degree in Business Administration from the Minnesota School of Business.

"Always a pleasure to work with you. Your attention to detail and promptness are exceptional! "

Becki, Mortgage Customer, West Fargo

"I have had excellent experiences with this bank. They helped us with refinancing our home and I feel that our checking account is secure with them. I get a notice any time my debit card is used. Super employees and they treat customers with respect."

Faith, Casa Grande

"Chezy has had tremendous growth over the past couple of years and Western has been there every step of the way! We pride ourselves on providing quality video marketing content while being budget conscious. We chose Western to be our bank because of their great service, their ability to scale with Chezy as we’ve grown, and their ability to save us money on our banking services!"

Joe Tjosvold, Founder of Chezy