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Heather Drayna Cropped

Heather Drayna

Customer Service Manager

West Fargo

Contact Info

Office

701-277-5003

Email

heather.drayna@westernbanks.com

Heather serves as the Customer Service Manager at Western State Bank in West Fargo, ND. She assists customers with processing transactions, identifies customer needs, and delivers an exceptional customer experience.

Heather joined Western in 2019 as a Customer Service Representative. She's originally from Valley City, ND, and currently resides in Fargo. She received her Associate of Applied Science degree in Business Administration from the Minnesota School of Business.

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"At Western, the personal service is really different. The products are great, but their ultimate personal service really stands out."

Ron Schmitz, Ultimate Transportation

"This is the type of banking relationship a business hopes to achieve with its banker. We look forward to a long-term relationship with Western State Bank."

Clinton O. Shreeve, LC Jacobson & Company

"Turning to Western State Bank was the best choice we made for our mortgage. The process was quick, always friendly, caring, and very professional."

Kim Taxdahl, Mortgage Customer, Arizona