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Heather Drayna Cropped

Heather Drayna

Customer Service Manager

West Fargo

Contact Info

Office

701-277-5003

Email

heather.drayna@westernbanks.com

Heather serves as the Customer Service Manager at Western State Bank in West Fargo, ND. She assists customers with processing transactions, identifies customer needs, and delivers an exceptional customer experience.

Heather joined Western in 2019 as a Customer Service Representative. She's originally from Valley City, ND, and currently resides in Fargo. She received her Associate of Applied Science degree in Business Administration from the Minnesota School of Business.

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"Angie and the team were great! I am a first-time homebuyer so I was new to the process. Angie and the team made things easy and helped guide me from start to finish. It was an awesome experience and I will recommend Angie to all my friends and family."

Hayden, Mortgage Customer, West Fargo

"At Western, the personal service is really different. The products are great, but their ultimate personal service really stands out."

Ron Schmitz, Ultimate Transportation

"Absolutely love the people and service I receive here. It is the definition of "neighborhood bank". I am always treated well and receive wonderful service.""

M.C., Sun City West